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Personal Identification Information

ORIENTAL DM SDN BHD may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use the Service, register on the Service, and in connection with other activities, features, or resources we make available on our Service. Users may be asked for, as appropriate, name, address, email address, nickname, date of birth, gender, mailing zip code, phone number. In addition, ORIENTAL DM SDN BHD may request certain User financial information (“Financial Information”) such as credit card information. Users may, however, use part of the Service anonymously. ORIENTAL DM SDN BHD will collect personal identification information from Users only if they voluntarily submit such information to ORIENTAL DM SDN BHD. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Service related activities. Users may at all times confirm, correct, add, or delete personal information voluntarily submitted to ORIENTAL DM SDN BHD on the ORIENTAL DM SDN BHD website.

Non-personal Identification Information

ORIENTAL DM SDN BHD may collect non-personal identification information about Users whenever they interact with the Service. Non-personal identification information may include the browser name, the type of device and technical information about Users means of connection to our Site, such as the operating system and the Internet Service Providers (ISPs) utilized and other similar information.

How ORIENTAL DM SDN BHD Uses Collected Information

The Service may use "cookies" to enhance User experience. User's web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If they do so, note that some parts of the Service may not function properly.


ORIENTAL DM SDN BHD may collect and use Users personal information for the following purposes:

To carry out transactions.

To advertise and market the ORIENTAL DM SDN BHD business.

To monitor or improve the quality and standard of service provided to you by the Website.

To better understand your preferences.

To deliver the products you have purchased from ORIENTAL DM SDN BHD.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

How ORIENTAL DM SDN BHD Protects User Information

We have implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. Access to your personal information is limited to those who specifically need it to conduct their responsibilities.

We and our third party service providers take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorized access, disclosure, loss, misuse and alteration

Sharing User Personal Information

ORIENTAL DM SDN BHD does not sell, trade, or rent Users personal identification information to others. ORIENTAL DM SDN BHD will only share User personal identification information when it is necessary to complete a User’s transaction or to fulfill a legal requirement or request if ORIENTAL DM SDN BHD believes that such action is necessary. Any affiliates to whom personal information is shared shall assume all responsibility for their use of such personal information.

Changes to This Privacy policy

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act and the National Privacy Principles. We may notify you about changes to this privacy policy by posting an updated version on our website.

User’s Acceptance of These Terms

By using this Site, User signifies User’s acceptance of this policy. If User does not agree to this policy, please do not use the Service. User’s continued use of the Service following the posting of changes to this policy will be deemed User’s acceptance of those changes.


If Users have any questions about this Privacy Policy, the practices of this service, or User’s dealings with this site, please contact ORIENTAL DM SDN BHD at:


Address: No. 15, Jalan USJ 1/33, Subang, Selangor, Malaysia. (Postcode 47500)

Tel: +60123809960


Shipping Policy
  1. After you place an order, items will be shipped out within the expected date range from 5 to 21 days depending on the item purchased.

  2. For deliveries within Malaysia, the estimated shipping time and shipping fees involved will be manually communicated by phone.

  3. For international shipping, the estimated shipping time and shipping fees involved will be manually communicated by phone

Warranty Policy
  1. Product warranty is limited to manufacturing defects. Please check with our sales representative regarding the product warranty details.

  2. Product warranty doesn't cover up the wear and tear components

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